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How do I return an item?


Refund/Return Policy: 

We do our best to work with all of our customers.  Please contact us before returning any item.

Original sales receipt must accompany returns. We accept returns for exchange or refund 14 calendar days after delivery of the product. Returns will be accepted at our sole discretion after 14 calendar days.  We may choose to offer an exchange or store credit only. 

Customer is responsible for all shipping costs to return items.

Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: without showing signs of wear or damage in any way. 

Special orders cannot be returned. 

Damaged shipments:  If an order is damaged or is incorrectly shipped  please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund. 

Refunds are contingent upon inspection of item(s) once we receive it. Again you MUST contact us within 14 days if you intend to return ANY item back to our store. Items returned to us AFTER 14 days and WITHOUT contacting us will NOT be refunded.